A Few Words

About Me

Fluent in English, German, Thai and Computer

I have been there

My Story

There I was, utterly confused and overwhelmed, tasked with a project that would require at least twice the manpower available to me. Juggling my day job and the pressing urge to convert my ideas into a start-up business. All of that in the highly competitive world of luxury yacht charter on a tropical island.

Just like every other business owner I knew at that time, we were strapped for cash with too few hours in any given day. It’s hard to recall an evening not spent staring at the ceiling, trying to find the solution to yet another problem that cropped up that day. Life was stressful back then and far from tropical bliss.

Not having the luxury of a prestigious MBA education, I tried to read anything that would even remotely hint at a solution to my predicament. To be honest, I was near the point of giving up on my dream business when I came across a book called “Work the System” by Sam Carpenter.

While I was reading the book I could literally feel the fog lifting. The solution to my struggles was simple; observing the different parts of my job, my business, my life, from an outside and slightly elevated perspective. Tweak and document the observed parts and systems and achieve repeatable, predictable and consistent results.

In 2017 I took my first coaching session with Josh Fonger from the WTS Academy. This turned out to be the best investment I ever made in my business and more so, in myself. The experience has been nothing short of life changing and once I experienced the power of the “Systems Mindset”, there was no going back. As a matter of fact, my life has changed more than even I had imagined possible. Besides an incredible increase in peace of mind, time and money, I found something else. I found new meaning in my life. Today, when I see a business owner struggling, I want to tell him my story. I want him to experience a break-through similar to mine, so I made the “Work the System” method my mission.

In 2019 I took a certification course with Josh and started coaching business owners as a certified consultant in the “WTS” method. Assisting other business owners to enjoy their work and life is a highly rewarding occupation. The “WTS” method has enabled me to walk away from my day job, since I enabled my team to handle it by themselves. It has enabled me to continue building my Yacht Charter Company and I still have time to follow my new found passions.

But learning the “WTS” method had another, unexpected benefit. You see, I am also a certified Zoho CRM Consultant and Zoho Partner. A CRM is a customer relationship management system; a piece of software, businesses use to manage customer data and do some advanced magic with it. I always loved implementing those systems for others in the luxury yachting industry and I became quite good at it. Despite the success, I felt there was something missing. Implementations could take on a Frankensteinesque life on their own–the pieces fitted together but felt awkward at times.

Applying the “Systems Mindset” to Software and CRM implementation changed all of that. I have created a unique method by first designing the individual working procedures which then become the perfect blueprint to build the digital platform on. I call it “Systemized Digital Transformation”. Data flows clearly from lead-to-sale and everyone knows exactly what to do as soon as they sign in. This unique approach almost doubles the success rate of CRM implementations, it’s a real game changer.

Don’t get me wrong, I said implementing the “WTS” method, either with or without a CRM, is simple but I don’t want to imply that it is always easy. Following it requires commitment and diligence. Life can initially get a bit busier but it will also get better faster. You need to stick with the method and take advantage of the right guidance.

So if you are a business owner who could use an increase in revenue, time and peace of mind. If you are dedicated to changing your life but don’t know where to start, I invite you to schedule a complimentary discovery call to find out more about me and see where my strategies can take your business.

email: rico@jstarandstapel.com
call/chat: +66 866 900 444
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